Director Application Segment ipoque GmbH"I see Planforge as a tool that connects our departments. Development continues to work in Jira and document in Confluence, while project managers simultaneously have quick access to all relevant KPIs."
— Thomas Jacob
Director Application Segment
ipoque GmbH's location in Leipzig
ipoque, with its offices in Leipzig, Berlin, and Haiger, wanted to supervise the complete life cycle of its process models, from sales to customer support, in one tool. To do so, the company needed a software solution that visualizes aggregated data in real-time and provides different stakeholders with the information they need.
The company's goal was to be able to manage all aspects of this complex system - with transparency on every level.
Together with Planforge, they’ve taken up the challenge.
ipoque now manages its customer, service, internal, and organizational projects in Planforge. This includes complex Jira projects linked into multiple portfolios as well as small projects managed in parallel. ipoque regularly tracks its project status and detects delays earlier via the critical path in the Gantt Chart.
According to ipoque, the support of the entire project life cycle is a significant advantage over other software solutions. The company keeps using existing tools such as Jira and Confluence and integrates them with Planforge's bi-directional connectors.
With these integrations, departments can now better communicate with each other. Project managers can likewise monitor KPIs and control risks that are important at every stage of a company's life cycle.
With the project and portfolio management software, ipoque can now mirror complex process models in one tool. This way, stakeholders and managers can access the data needed for their work anytime, allowing them to make more informed decisions about projects.
ipoque has strengthened collaboration between departments, making it easier for everybody to keep track of portfolios and KPIs.
The Gantt chart visualizes the critical path to detect delays
The timeline displays important dates, milestones, work packages and phases
— Thomas Jacob
Director Application Segment
Gantt Chart: Visualization of work packages, progress, and dependencies
Timeline: Road mapping of different periods
Status reports: Customizable reports for each stakeholder
Risk assessment: User-defined analysis and assessment of risks
— Suzana Gorolova
Customer Project Manager
First, ipoque wants to include other existing process landscapes in Planforge. Second, the project plans should also involve visions and initiatives. Third, the company wants to monitor the complete product portfolio of projects, services, and initiatives in Planforge.
What ipoque values most about Planforge is its commitment to listening to customer feedback and incorporating it into the software. At this year's Planforge Connect, Ms. Gorolova had the opportunity to submit feature requests – some of them are already on Planforge's roadmap.
To conclude we can say: Planforge's PPM software is constantly growing thanks to our customers' feedback.
Customer Project Manager ipoque GmbH"It felt like Christmas when I saw your roadmap because it included many of our feature requests. We appreciate this commitment."
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