Installation Guide FAQ

The Planforge system requirements can be found in the installation manual. The manual is available in the doc folder of the Planforge zip archive or online at: https://downloads.planforge.io/documentation/planforge-server-installation.pdf

As a Planforge system user, go to System Settings > ADMINISTRATE > Settings > System > Planforge home folder. The path will be displayed there.

During installation, the Planforge home folder is created in the home folder of the OS user who started the Tomcat server. The folder contains the planforge folder, which in turn contains the configuration file, the license file, backups, and logs, among others.

For Windows users: If you start Tomcat as a system service, then the Planforge home folder will normally be created in %systemroot%\ServiceProfiles\LocalService\planforge. Since this can lead to unwelcome side effects, we recommend configuring a different location for this folder. Please see the section Planforge home directory and user for Tomcat in the installation manual for detailed instructions on how to do so. The manual is available in the doc folder of the Planforge zip archive or online at: https://downloads.planforge.io/documentation/planforge-server-installation.pdf

You can find the license file in the Planforge home folder on the server Planforge is installed on. As a Planforge system user, you can see the path to the home folder by going to System Settings > ADMINISTRATE > Settings > System > Planforge home folder.

You can find the configuration file in the Planforge home folder on the server Planforge is installed on. As a Planforge system user, you can see the path to the home folder by going to System Settings > ADMINISTRATE > Settings > System > Planforge home folder.

Please follow the instructions in the LDAP/Active Directory section in the installation manual. The manual is available in the doc folder of the Planforge zip archive or online at: https://downloads.planforge.io/documentation/planforge-server-installation.pdf

By default, Tomcat uses only a part of the available physical memory. Therefore, Planforge can run out of memory if you use large project plans or have many users. In this case, we recommend allocating more memory to Tomcat. For productive installations, we recommend at least 4-8 GB for your Tomcat.

The manual is available in the doc folder of the Planforge zip archive or online at: https://downloads.planforge.io/documentation/planforge-server-installation.pdf

Yes, Planforge supports server virtualization via Docker: https://hub.docker.com/r/planforge/server

Please note that you will also need a valid Planforge license.

By default, Planforge creates two separate log files in the Planforge home folder, subfolder Logs. These provide detailed information on Planforge processes to trace issues. If you encounter an error in Planforge and need assistance from our support team, please always include the log files in your message.